Great Steam Cleaner overall
The company has been fabulous to deal with, responding to my email questions almost immediately. I love the steam cleaner as it has enough power to effectively loosen dirt from floors and shower walls with little effort. The "slight" drawback is they provide only one cloth for wiping the surfaces, but you can purchase additional cloths from them or simply use other microfiber cloths or towels. I also like the long flexible tube as you can easily reach high places and corners without fighting with a stiff extension wand. Yet the two hard wands are handy in other situations, like floors. I do wish the flexible tube was detachable for easier carrying and transporting of the unit, but that is a trivial concern. The water tank is a good size so you don't have to refill it often. I can usually get my cleaning done on one tank. I have used other steam cleaners and found this to be more powerful and a very good value for the cost. Overall, I am EXTREMELY happy with this machine.

Very Disappointed!
I am the type of person who does a lot of research before I buy what I was sure is the best machine and boy was I WRONG on this one! I got this machine to mop the floors, clean the grill, clean grout, clean windows, clean stainless steel fridge, and sanitize kids toys. Very disappointed with the way this machine handles every task on my list.

Mopping floors:
Tile worked ok then on the sealed wood floors it left noticeable streaks messy looking. One thing it did do was take of little paint specks on the floor but it took forever. To hard to mop the stairs and a pain to carry up the stairs. That was using the nozzle in the picture. Oh and by the way they only give you one pad that's very flimsy.

Clean the grill:
Pointless doesn't clean it.

Clean grout:
Takes forever much quicker to do it by hand.

Clean windows:
Terrible sopping wet and streaky.

Clean stainless steel:
Sopping wet again then tried using a towel on top of the squeegee attachment it was very streaky.

Sanitize kids toys:
Just made a puddle of water easier to wipe then down with hot water.

I don't understand why this machine has such good reviews. I have bought the eureka enviro for mopping will see how that works in a couple of days.

What a waste of money and the little brush tools do ruin quickly if you have to press at all.

There is a handle on the machine but no shoulder strap. I always got the maching caught up on the cord and the nozzle wire annoying.

Its annoying to drag that canister around everywhere you go in the house.

You have to wait a while for it to start.

If you want a quick machine to get the job done correctly and neatly don't buy this one.

Hope this review helps someone I wish I never bought this machine.

Great steamer
I agree with the other reviews, this is a great steamer. Well built
and the steam lasts. We had a hand held steamer that was heavy to lug
around with water inside than tried the Monster which was too big to
fit in close areas and left the floor sopping wet. Glad we found this
one.

Very good, but not perfect
I just bought one yesterday and have begun cleaning away. The unit seems to be built rather well, including the accessories.

It includes a number of small bristle brushes for scrubbing while steaming. Don't expect too much from them if you scrub aggressively. I flattened one out in about 10-15 mins of use.

It could use some nice way to wrap the cord and hose. There also isn't any place to store most of the accessories to keep them together.

Its kind of silly that the hose is on the side opposite of the steering wheel. You can't really pull it along well, although I wouldn't pull it if its not on a smooth surface. You wouldn't want the hose coming out or breaking and then having steam blow everywhere.

One thing I noticed, more expensive machines aren't supposed to do this, is that you will get a lot of puddling if you don't move very quickly. This means that its not a good choice for steam cleaning fabrics like drapes, chairs, and carpets because you could create a mold issue with all of the water that is left behind.

Remember that steam cleaning is not necessarily easier, you're just cleaning with out chemicals. You're first cleaning may be difficult if there is alot of grime to remove. But maintenance cleanings afterwards will be easier.

I got mine cheaply enough so I can live with some of the short comings. I would recommend to a friend who doesn't want to spend a ton of money on a better quality one.

mccoulloch steam cleaner
I was very disappointed with the effeciency of this product. I bought it for house whole use. It is not powerful enough for what I intended to use it for, cleaning soap scum from fiberglass showers and glass shower doors. It still requied a lot of intense scrubbing. I probably will just do it by hand instead of dragging out the equipment and wasting time setting everything and then cleaning everything up for storage. I was really hoping this would be the answer to this task.

Bissell Steam Mop
Love this item in every way. The only improvement that could be made is a longer cord.

BEST Cleaning "tool" I have found!!!
I asked and received this "mop" for Christmas and couldnt have been MORE pleased with it!! RARELY do I ask for ANYTHING that has to do with CLEANING for a present but when I saw the commercial for this product I just HAD to have it! I tried it out IMMEDIATELY (which came as a SHOCK to most of those who know and love me... even though I am not the BEST housekeeper in the world... LOL) and I love, Love, LOVE IT!! I have four kids so our floors are ALWAYS dirty. Spills and such EVERYWHERE! This item EASILY cleans any hard floors with EASE! All you do is fill up the water tank, plug it in, wait for it to heat up (which only takes about a minute or two) and then you are OFF! There is NO BETTER PRODUCT that I have found thus far for cleaning my floors! The BEST part is that it not only cleans but SANITIZES with absolutely NO CHEMICALS!!! Perfect! All my floors are clean in MINUTES! For those harder/ more "dried on" spills, you simply keep the mop over it for about 10 seconds and the mess is GONE! No longer will I EVER need to get down on my hands and knees (something VERY IMPORTANT since I have fibromyalgia) to scrub my floors! It comes with two "pads" that once dirty can be thrown in the washing machine and no more NASTY mops w/ buckets of water and cleaning supplies (and STILL I never felt as though my floors were REALLY clean)! I would recommend this product to ANYONE out there looking for a more efficiant/EASY way of cleaning your floors! Works especially well on tiles and since it uses VERY SMALL amounts of water, I have also found it works really well on Pergo (or pergo type) floors without worrying about warping! Honestely... its actually kind of FUN to use and I have NEVER used the words "cleaning" and "fun" together in a sentence! LOL My KIDS even WANT to clean the floors with it... although they need to be monitors since it DOES use steam which could burn if they tried to "touch" it! I would give this product an ENTHUSIATIC TWO THUMBS UP!! From one mommy to another.... this is a DEFINATE MUST for your household!!!

Stopped working just after warranty ended
I've owned the steam mop for just over a year. I loved this cleaner until it stopped working one day. It showed no signs of wear until it just stopped working. I will not be buying another Bissell

This steam mop really cleans!
I've been struggling with a 5-year old linoleum floor in my dad's house - to get it looking clean and sanitary has been impossible without getting down and dirty...until today. I bought myself one of these mops out of curiousity and after the first swipe, I knew I had a winner! I couldn't believe the dirt that this steam mop lifted out of the tiny grooves of the linoleum pattern (which was what was making the floor look dirty) - and in no time at all, I managed to get that floor cleaner than it's been since installation. I HIGHLY recommend this product for a fun and simple way of mopping. I do agree with other reviewers who advise to buy extra pads - I found that the more I lifted dirt and the wetter the steam got the pad, the more likely I was to leave streaks on each stroke. I resolved the problem by switching out pads when that started happening. End of cleaning - tossed in the washer and dryer and we're good to go in a couple of days. One of the best gadgets I've rewarded myself with in a long time.

Wife loves it
My wife asked me to order her a steam cleaner made by a different company and after reading reviews I talked her into the Bissell 1867 instead. After using it she just loves it. No more heating water to use with a cleaner and mop - just fill it with distilled water (to make the filter last longer) and go. She says it does a great job on our vinyl flooring around the house and leaves the floors smooth but not slippery like some of the other cleaning products can do. She tells me it is "highly recommended".